What to include in the online form for feedback?
Here are few insightful questions that might be added into your feedback form:
- What problems do you wish to solve with our company?
- Did you find the information you were seeking on our site?
- Did our product meet your requirements?
- Do you’ve other concerns, questions, or comments?
How to increase % of clients that leave feedback?
Ask the right questions and follow up quickly. Contact those who left a feedback, and run a contest for a free digital product such as an eBook.
These activities can help to get more people to respond a questioneere.
Why is it important to gather client feedback systematically?
Gathering feedback shows you value user opinions. You involve customers in shaping your venture. Also, listening to your prospects helps you build strong relations with them.
How can I use these feedback forms?
You can put the online form in an email signature. Embedding the form on your site is another way to get user opinions. If you’ve an email list, send the form to your audience.
How customer feedback will help me to improve my product?
Seeking client feedback is essential for any business. It helps you improve conversion rates and reduce churn. Not just that, it lets you provide a better customer experience. On top of that, you can use feedback for personalization. That goes a long way in building a service road-map or a better product.