Are these surveys a good suit for my company?
It should, as long as you care the slightest about product satisfaction and your customers' feedback. This online survey is like a thermometer for people's happiness regarding whatever you bring to their lives. It could be toys, stuffed animals, chairs, SaaS products, or any other kind of randomly chosen product. As long as you're willing to put in the effort to improve your offering, these ones are for you. And don't worry too much about using a survey, it's very easy to operate.
Are the templates customisable?
Sure! We should be called Build-a-form. Everything from the text to the questions, including option regarding the design or payments, are there for you to experiment with. Let the inner child rise from its ashes.
How can I use these surveys?
Since the target of your improved template is a group made of customers, you likely have a list with all their emails. Nevertheless, embedding the survey on your company's website or social media pages might be another way for you to gather valuable information about product use, customer satisfaction, and all of the possibilities the Product Satisfaction survey offers.
What would you recommend to learn about survey planning?
If it is your first survey, we'd recommend you to read this survey planning guide